The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can change settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or call a HVAC professional like Pliescott HVAC Services LLC. If you’re wiring it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback since the thermostat can pull adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate power, Nest says you might have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t turn on or turns off and on repeatedly in a short period of time.

You could worry something is suspect with your heating and cooling system, but if you just started using the Nest, we recommend you start with your thermostat right away. This is especially true if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat specialist like one from Pliescott HVAC Services LLC can support you. We can diagnose the issue and install a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life more convenient, by automatic energy-efficient programming and the opportunity to check temperatures while you’re away from home. It’s a frustrating experience when yours won’t operate like it should, but our heating and cooling experts at Pliescott HVAC Services LLC can take care of the problem in no time.

If you’re running into atypical heating and cooling behavior with your new Nest, call us at 410-228-4822 to set up your appointment right away.